"Three heart" service, concentrated sweet in the heart
Devote oneself to studying job knowledge, become the expert of serving customers, think what customers think, be anxious about customers, solve customers' difficulties; Serve attentively, be good at standing in the customer's Angle, discover customer demand, find customer pain point, do well targeted service; Serve customers more than they expect and stick with them. The sales line serves the customers, and the production and logistics line serves the sales line. All managers serve the staff.
The core ideas
Mission, vision, values
Mission: Use electric heating to benefit mankind.
Vision: To build a century-old electric brand in China.
Values: diligence, success comes from virtue, customer acquisition with integrity, enterprise development with strategy.
The spirit of enterprise
Charm to the shed and xing, good for the Thai, xing, xing tai happiness
& nbsp; & nbsp; & nbsp; & nbsp; take virtue as the criterion:" Virtue "is often used to refer to morality and moral character, and extended to the virtuous and wise man with morality. "Virtue" is beautiful, so it also extends to grace and gratitude. Confucius said: "gentlemen cherish virtue, villains cherish soil; gentlemen cherish punishment, villains cherish benefits." Confucius means: "a gentleman has benevolence and virtue in mind; a villain has nostalgia for his native land.". The gentleman is concerned with punishment and law, while the villain is concerned with self-interest. " He thinks that gentlemen have the heart of "cherishing virtue" and "cherishing punishment". They often remember the morality and etiquette. All they think about is kindness and virtue. When we act, we should be considerate. We should try our best to be reasonable and not let our actions violate national laws and social norms.